Effective Date: February 23, 2026
Revision: 1
Owned and Operated Exclusively By: Volition Enterprises, Inc.
Physical Address: 3501 Browns Mill Road, Atlanta, Georgia 30354
Contact Email: info@volitionenterprises.com
This Master Terms of Service and Privacy Policy ("Agreement") governs your access to and use of the Sister Diamonds App and related services. By creating an account, purchasing a subscription, enabling SHE, or registering for a retreat, you agree to be legally bound by this Agreement. By accessing or using the Services, you further acknowledge that your electronic acceptance constitutes a legally binding agreement equivalent to a handwritten signature.
The Services are owned and operated exclusively by Volition Enterprises, Inc., a Georgia corporation ("Company"). Sister Diamonds is a brand name only. Sister Diamonds, LLC is not a party to this Agreement except with respect to certain legacy retreat contracts expressly identified herein. Nothing in this Agreement creates a partnership, joint venture, agency, fiduciary, or employment relationship.
No individual, including Crystal Khalil or Dr. Nicole LaBeach, may be held personally liable for claims relating to the Services. You waive any attempt to pierce the corporate veil except where non-waivable law requires otherwise. This protection extends to all officers, directors, shareholders, employees, contractors, agents, affiliates, successors, and assigns of the Company.
You must be at least 18 years of age and legally capable of entering into binding contracts. You represent and warrant that all information provided to the Company is truthful and accurate.
You are responsible for maintaining the confidentiality of your account credentials. You are responsible for all activities that occur under your account. The Company is not liable for loss or damage arising from unauthorized access resulting from your failure to safeguard login credentials. You agree to notify the Company promptly of any suspected unauthorized access.
Subscriptions automatically renew unless canceled prior to the next billing cycle. The Company may securely store your payment method on file for recurring billing purposes and future authorized charges. Except for the Inner Circle Membership described below, all digital products, programs, upgrades, add-ons, workshops, intensives, and other purchases are non-refundable once payment is processed, except where required by law.
Inner Circle Membership may be canceled at any time. If canceled:
The Company reserves the right, at its sole discretion, to modify, suspend, discontinue, limit access to, or remove features from the Services at any time, with or without notice. The Company shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
By providing payment information, you:
You are responsible for maintaining accurate billing information. Failure of payment may result in suspension, termination, and collection efforts. Improper chargebacks or payment disputes may result in immediate suspension and legal recovery of fees. The Company reserves the right to recover reasonable collection costs, including attorneys' fees, where permitted by law.
All content and materials are proprietary to Volition Enterprises, Inc. Unauthorized use may result in injunctive relief. The Company may seek temporary, preliminary, or permanent injunctive relief without the requirement of posting bond.
SHE is an AI-powered assistant provided for educational purposes only. SHE is not a licensed professional. Private reflections are not visible to other Members by default and are not used to train public AI models.
SHE is an automated artificial intelligence feature provided for informational, educational, and personal development purposes only. SHE does not provide:
Nothing generated by SHE constitutes professional advice or establishes any professional-client, therapist-client, doctor-patient, attorney-client, or fiduciary relationship. If you are experiencing a medical or mental health emergency, you should contact a licensed professional or emergency services immediately. You acknowledge that you are solely responsible for evaluating and acting upon any information generated by SHE.
The Company does not guarantee:
Testimonials are individual experiences and not guarantees.
You agree not to rely on SHE for medical, psychological, legal, financial, or emergency decisions. The Company shall not be liable for harm resulting from reliance on AI-generated outputs.
The Services may include discussion rooms, accountability circles, direct messaging, private messaging, and other interactive features. You acknowledge:
You assume all risk associated with Member interactions. You release and hold harmless the Company from claims arising from advice given by other Members, harassment by other Members, emotional distress caused by other Members, and business disputes between Members.
The Company reserves the right, but not the obligation, to moderate or remove content.
By submitting, posting, or transmitting content through the Services, you grant the Company a non-exclusive, worldwide, royalty-free license to use, host, store, display, reproduce, modify, and distribute such content solely for purposes of operating, improving, and administering the Services. You represent and warrant that you have all rights necessary to grant this license.
All retreat purchases are strictly non-refundable due to limited capacity, vendor commitments, venue contracts, catering minimums, and staffing allocations.
Failure to attend does not relieve payment obligation. The Company reserves the right to modify retreat itineraries, speakers, locations, or activities without refund except where required by law.
All retreat participants must purchase travel insurance from a third-party provider not affiliated with the Company. Required coverage must include trip cancellation, medical coverage, and emergency evacuation (for international retreats).
Failure to purchase insurance does not create Company liability. The Company is not responsible for airline cancellations, illness, weather disruptions, government restrictions, personal emergencies, or visa/passport issues.
Retreats may require a minimum number of participants. If the minimum threshold is not met, the Company may cancel, reschedule, or modify. Refunds or credits may be issued at Company discretion. The Company is not responsible for third-party travel expenses.
The Company may remove any participant from a retreat without refund if the participant engages in harassment, violates laws, endangers safety, or violates conduct policies. The participant is responsible for their own return travel.
Room assignments are based on availability. The Company does not guarantee specific room numbers, views, floor levels, or roommate compatibility. The Company is not responsible for roommate disputes.
If alcohol is consumed during retreats, consumption is voluntary, the participant assumes all risk, and the Company is not responsible for alcohol-related incidents.
The Company is not a medical provider. Participants assume responsibility for medical care, insurance, and emergency evacuation. The Company may assist in contacting emergency services but is not liable for medical outcomes.
You acknowledge that participation in online communities, in-person retreats, live coaching sessions, and international travel involves inherent risks. You voluntarily assume all risks, known and unknown, associated with participation.
To the maximum extent permitted by law, you release and hold harmless the Company and its officers, directors, employees, contractors, affiliates, and agents from any claims arising from personal injury, property damage, or loss occurring during participation in in-person events, except where caused by gross negligence or willful misconduct. Participation is voluntary and undertaken at your own risk.
The Company does not guarantee member behavior, accuracy of statements, or professional advice from Members. You acknowledge that online communities may include strong opinions and emotional discussions. The Company has no obligation to pre-screen, edit, or monitor Member content.
You acknowledge that you have not relied on marketing materials, testimonials, or verbal statements outside this Agreement. Results vary. No guarantees of transformation, financial gain, or personal outcomes are made. This Agreement constitutes the entire understanding regarding representations made by the Company.
International retreats are governed by Georgia law and subject to binding arbitration in Georgia. You further waive any claims under foreign consumer protection statutes to the fullest extent permitted by law.
To the maximum extent permitted by law, the Company, its officers, directors, employees, contractors, affiliates, successors, assigns, and founders shall not be liable for indirect damages, consequential damages, emotional distress, reputational harm, lost profits, lost business opportunities, or personal injury (except where prohibited by law).
Total aggregate liability shall not exceed the greater of $100 USD or the total amount paid by you in the preceding 12 months. This limitation applies to all claims regardless of legal theory.
Your sole and exclusive remedy for dissatisfaction with the Services is to discontinue use.
The Company shall not be liable for damages resulting from unauthorized third-party access, cyberattacks, or data breaches beyond its reasonable control.
The Services are provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by law, the Company disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and availability.
The Company does not warrant that the Services will be uninterrupted, error-free, that defects will be corrected, or that the Services will meet your expectations. Use of the Services is at your sole risk.
To the maximum extent permitted by law, any claim or cause of action arising out of or relating to the Services must be filed within one (1) year after the claim or cause of action arose. Claims not filed within this time period are permanently barred.
You and the Company agree that any dispute, claim, or controversy arising out of or relating to this Agreement, use of the Services, retreat participation, billing disputes, community interactions, or AI outputs shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
Arbitration shall be conducted in Georgia, governed by the Federal Arbitration Act, conducted before a single arbitrator, and proceed on an individual basis only.
You and the Company waive the right to a jury trial and the right to participate in class, collective, or representative actions.
Small claims court remains available for qualifying individual disputes. If the class action waiver is found unenforceable, the arbitration provision shall be severed only to the extent necessary.
If twenty-five (25) or more substantially similar arbitration demands are filed within sixty (60) days by or through the same counsel, the parties agree that such demands shall be resolved in staged batches not exceeding five (5) cases at a time.
Arbitration filing fees, administrative fees, and arbitrator compensation shall be allocated in accordance with the American Arbitration Association Consumer Arbitration Rules. However, the arbitrator may award reasonable attorneys' fees and costs to the prevailing party where permitted by law and where claims or defenses are determined to be frivolous, brought in bad faith, or asserted for improper purposes.
This Agreement is governed by the laws of the State of Georgia and the Federal Arbitration Act.
The Company shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, government orders, public health emergencies, pandemic conditions, labor disputes, Internet outages, cybersecurity incidents, or third-party service provider failures.
In such cases, obligations are suspended for the duration of the force majeure event. No refunds shall be required due to such disruptions.
You agree to indemnify, defend, and hold harmless Volition Enterprises, Inc., its founders, officers, directors, contractors, and affiliates from any claim arising out of your misuse of the Services, your User Content, your violation of law, your interactions with other Members, your retreat participation, or your chargeback or payment dispute.
This obligation survives termination.
Arbitration, limitation of liability, intellectual property, indemnification, and payment obligations survive termination. All provisions of this Agreement relating to data protection, privacy obligations, limitation of liability, arbitration, and indemnification shall survive termination of access to the Services.
Coaching services offered through the App are educational and personal development services. Coaching is not therapy, psychological counseling, medical treatment, legal advice, or financial advisory services. Coaching does not diagnose, treat, prevent, or cure medical or mental health conditions. Clients are responsible for seeking appropriate licensed professionals where needed.
Nothing in the Services creates a therapist-client relationship, doctor-patient relationship, attorney-client relationship, or fiduciary relationship. Coaches are not acting as licensed healthcare providers unless separately licensed and explicitly disclosed.
All coaches using the App are independent contractors. They are not employees of Volition Enterprises, Inc., agents of the Company, or authorized to bind the Company contractually. The Company is not liable for statements, advice, or representations made by independent coaches.
Coaches may use the App to submit invoices, record session dates, and maintain minimal administrative notes for payment processing. Coaching notes stored in the App are for administrative and billing purposes only, not clinical records or medical records.
The Company does not review session notes except as necessary for payment verification or legal compliance. Coaches are solely responsible for maintaining their own professional records in accordance with their licensing requirements. The App is not intended to serve as an official clinical record storage system.
Coaches are responsible for maintaining confidentiality consistent with their professional obligations. The Company does not guarantee absolute confidentiality of digital communications, implements reasonable safeguards, and is not responsible for unauthorized access resulting from third-party breaches beyond reasonable control.
Clients acknowledge that coaching results vary, no guarantees of specific outcomes are made, and personal transformation depends on individual effort. Clients agree not to hold the Company liable for dissatisfaction with coaching outcomes.
Coaches who are licensed professionals remain individually responsible for compliance with mandated reporting laws. The Company is not responsible for a coach's regulatory compliance obligations.
Disputes between coaches and clients are between those parties. The Company is not responsible for refund disputes, outcome dissatisfaction, or professional disagreements. All such disputes must be resolved directly between coach and client unless otherwise required by law.
All coaches using the App are independent contractors. They are not employees or agents of the Company and have no authority to bind the Company legally. The Company is not responsible for professional malpractice, negligence, or misconduct by independent coaches.
Nothing in this Agreement creates a fiduciary duty between the Company and any user or between the Company and any coaching client.
The Company is not liable for professional malpractice, negligence, licensing violations, or misconduct by independent coaches.
The Services are not intended to create or maintain protected health information under HIPAA. The Company is not a covered entity or business associate under HIPAA for coaching services delivered through the App.
Certain coaches using the App may hold professional licenses (including but not limited to psychology, counseling, therapy, or related fields). Such professionals are not providing clinical therapy, psychological treatment, medical services, or mental health diagnosis through the App unless separately contracted under a written clinical agreement outside the App.
Coaching sessions conducted through the App are educational and personal development in nature and do not constitute:
No therapist-client, psychologist-patient, doctor-patient, or similar professional relationship is created by use of the App.
The Company does not supervise, direct, or control the professional judgment of independent coaches.
Any licensed professional using the App remains solely responsible for compliance with their licensing board, scope-of-practice rules, and mandated reporting obligations.
Users agree not to rely on coaching services as a substitute for licensed medical or mental health treatment.
If any licensed professional provides clinical or therapeutic services outside of the App, such services are governed by a separate written agreement between the client and the licensed professional. Such services are not governed by this Agreement. The Company is not responsible for clinical services delivered outside the App.
The Company may suspend or terminate access at its sole discretion for violation of this Agreement, fraud, harassment, safety concerns, or legal compliance. Termination does not relieve financial obligations.
The Company may assign this Agreement without notice. Users may not assign without written consent.
If any provision is found unenforceable, the remainder shall remain in full force and effect.
Failure to enforce any provision shall not constitute waiver.
This Agreement constitutes the entire agreement between you and the Company.
The Company reserves the right to modify, amend, or update this Agreement at any time in its sole discretion. Material changes will be posted within the Services or otherwise communicated to users as required by law. Continued use of the Services after such changes become effective constitutes acceptance of the modified Agreement. If you do not agree to the revised terms, you must discontinue use of the Services.
Except as expressly provided herein (including Section 28 regarding app store providers), this Agreement does not create any third-party beneficiary rights. No person or entity who is not a party to this Agreement shall have any right to enforce any provision of this Agreement.
You may not use the Services in violation of U.S. export control or sanctions laws.
If the App is accessed through Apple or Google platforms, those entities are not responsible for the Services and are third-party beneficiaries of this section.
We collect account information, subscription data, community posts, private reflections, SHE interactions, and usage analytics.
Information is used to operate Services, personalize experiences, process payments, and comply with legal obligations. We do not sell personal information.
SHE interactions may be processed using secure AI infrastructure. Private data is not used to train public AI models.
We implement reasonable safeguards but cannot guarantee absolute security. The Company does not guarantee that the Services will be free from unauthorized access, hacking, data loss, or other security incidents, and you acknowledge and accept these inherent risks of online services.
Data is retained as necessary for operations, legal compliance, and security.
We may securely store your payment method through authorized payment processors for subscription and approved charges. We do not directly store full credit card numbers.
At or before the time of data collection, users are informed of categories of personal information collected, purpose of collection, retention period criteria, and whether data is sold or shared (we do not sell personal data).
If you access the Services outside the United States, you consent to the transfer and processing of your data in the United States.
The Company may use service providers to process data, including payment processors, hosting providers, and AI infrastructure providers. Such providers process data solely for authorized business purposes.
Coaches agree to maintain confidentiality of client information, use the App only for authorized purposes, not export client data without lawful basis, and comply with applicable privacy laws. The Company reserves the right to suspend coach access for data misuse.
Private reflections are not visible to other Members by default. However, the Company may access content for technical support, legal compliance, or fraud prevention. The Company may remove content that violates policy.
California residents may request access, deletion, and correction of personal information.
By enrolling, you expressly consent to receive transactional emails, account notifications, marketing emails (where permitted), and SMS messages (if opted in).
You may revoke consent by clicking unsubscribe in emails, by replying STOP to SMS, or by adjusting preferences in the App. Standard message and data rates may apply. Consent to receive SMS messages is not a condition of purchase of any goods or services.
Volition Enterprises, Inc.
3501 Browns Mill Road
Atlanta, Georgia 30354
info@volitionenterprises.com
Last Updated: February 23, 2026