Privacy Policy

PRIVACY POLICY

1. Information We Collect

We collect account information, subscription data, community posts, private reflections, SHE interactions, and usage analytics.

2. How We Use Information

Information is used to operate Services, personalize experiences, process payments, and comply with legal obligations. We do not sell personal information.

3. AI Data Usage

SHE interactions may be processed using secure AI infrastructure. Private data is not used to train public AI models.

4. Data Security

We implement reasonable safeguards but cannot guarantee absolute security. The Company does not guarantee that the Services will be free from unauthorized access, hacking, data loss, or other security incidents, and you acknowledge and accept these inherent risks of online services.

5. Data Retention

Data is retained as necessary for operations, legal compliance, and security.

6. Credit Card Storage

We may securely store your payment method through authorized payment processors for subscription and approved charges. We do not directly store full credit card numbers.

7. Notice at Collection

At or before the time of data collection, users are informed of:

• Categories of personal information collected
• Purpose of collection
• Retention period criteria
• Whether data is sold or shared (we do not sell personal data)

8. International Data Transfer

If you access the Services outside the United States, you consent to the transfer and processing of your data in the United States.

9. Third-Party Processors

The Company may use service providers to process data, including:

• Payment processors
• Hosting providers
• AI infrastructure providers

Such providers process data solely for authorized business purposes.

10. Data Responsibility for Coaches

10.1 Coach Data Handling Obligations

Coaches agree to:

• Maintain confidentiality of client information
• Use the App only for authorized purposes
• Not export client data without lawful basis
• Comply with applicable privacy laws

The Company reserves the right to suspend coach access for data misuse.

11. Member Content Disclaimer

Private reflections are not visible to other Members by default. However:

• The Company may access content for technical support, legal compliance, or fraud prevention.
• The Company may remove content that violates policy.

12. California and GDPR Rights

California residents may request access, deletion, and correction of personal information.

13. Communication Consent

By enrolling, you expressly consent to receive:

• Transactional emails
• Account notifications
• Marketing emails (where permitted)
• SMS messages (if opted in)

You may revoke consent:

• By clicking unsubscribe in emails
• By replying STOP to SMS
• By adjusting preferences in the App

Standard message and data rates may apply. Consent to receive SMS messages is not a condition of purchase of any goods or services.

14. Contact Information